Delete your Zenvix account
How to request deletion
- Riders (Zenvix eRider): open the app, go to Account and choose to delete your account. Or use the email option below.
- Zenvix Reports: open the app, go to Profile and tap Delete account, which brings you to this page.
- Anyone: email naumanali001@gmail.com from any address with the subject "Delete my Zenvix account", and include the mobile number you sign in with and the restaurant you work for.
We check that the request comes from the owner of that number, delete the account within 30 days, and reply to confirm.
What is deleted
- Your sign-in account, name, phone number, profile photo and role for every restaurant branch.
- Rider location history, verification photos and your profile photo.
- Crash and diagnostic data linked to your account.
What is kept
Orders and payments are the restaurant's business and tax records, so the order itself is kept, but your name and phone number are removed from it.
See also our Privacy Policy.